The Field Operations division includes all field staff deployed on ALS and BLS 911 emergency ambulances. Our ambulances are deployed using a hybrid staffing model including 24-hour shifts and system status unit deployment. The shifts are 12-hour, 16-hour and 24-hour fixed schedules. In addition to ambulances, we deploy a Battalion Chief at all times and a Chief of Operations during business hours M – F. When available, an ALS Paramedic Response Vehicle responds when needed and a paramedic navigator is deployed to assist crews with hospital turn-around times.
All units are equipped with GPS tracking to assure the closest unit responds to calls and mobile data terminals to receive call dispatch information. The patient charting is completed on a Microsoft Surface Pro that is integrated into the Computer Aided Dispatch system.
NCEMS paramedics and EMT’s use an extensive set of Clinical Care Guidelines (Protocols and Standing Orders) approved by the EMS Medical Director. The majority of clinical care guidelines permit standing order medication and skill treatments. NCEMS carries a full complement of ALS gear, Zoll X Series cardiac monitors (12-lead, BP, pulse ox and CO2), C-Pap, IV Pumps, King Airways as a secondary device and military-grade tourniquets.